← Back to show

Houston Build Expo 2026

NRG Center - Houston, TX

Dhruv Tandon

Dhruv Tandon

CEO | Decisional AI

Presenter bio
Dhruv is the CEO of YCombinator backed AI Agent startup Decisional. YC is the same investor as Airbnb, Doordash, Coinbase, Plangrid and other prominent startups. He has an MBA from London Business School (Top 10 Global B School) & was a Director running field operations with over 300 techs
Company logo
Tuesday, August 11, 2026 2:30 PM - 3:30 PM Room 606
AI for Business

The Six Levels of AI Automation for Owners with Field Service Operations

Level 1 — AI Prompting

·       Drafting emails, scope-of-work language, bid comparisons

·       You are the trigger every single time

Level 2 — Generating Artifacts

·       Outputs a finished work product: PDF proposal, estimate sheet, DocuSign-ready contract

·       5-hour manual estimation process now done in minutes

Level 3 — Connecting Your Systems

·       Reads and writes directly to QuickBooks, ServiceTrade, BuildOps, HubSpot 

·       The agent knows your jobs, your pricing, your customers

Level 4 — Trigger-Based Agents

·       Fires automatically: job hits "to be invoiced," DEF telematics alert, quote email arrives

·       The business event is now the trigger 

Level 5 — Single Autonomous Agent

·       One agent runs end-to-end: intake → estimate → proposal → follow-up, human approves

·       An AI employee embedded in your ops, running 24/7, self-correcting

Level 6 — Parallel Agent Workflows

·       Multiple agents running simultaneously: intake, reconciliation, ops pulling from GPS, time tracking, job-site photos

·       Each hands off to the next — humans only see what needs a decision

Target audience: Business Owners, Home Builders, Construction Managers

Login to register