Dhruv Tandon
CEO | Decisional AI
Presenter bio
The Six Levels of AI Automation for Owners with Field Service Operations
Level 1 — AI Prompting
· Drafting emails, scope-of-work language, bid comparisons
· You are the trigger every single time
Level 2 — Generating Artifacts
· Outputs a finished work product: PDF proposal, estimate sheet, DocuSign-ready contract
· 5-hour manual estimation process now done in minutes
Level 3 — Connecting Your Systems
· Reads and writes directly to QuickBooks, ServiceTrade, BuildOps, HubSpot
· The agent knows your jobs, your pricing, your customers
Level 4 — Trigger-Based Agents
· Fires automatically: job hits "to be invoiced," DEF telematics alert, quote email arrives
· The business event is now the trigger
Level 5 — Single Autonomous Agent
· One agent runs end-to-end: intake → estimate → proposal → follow-up, human approves
· An AI employee embedded in your ops, running 24/7, self-correcting
Level 6 — Parallel Agent Workflows
· Multiple agents running simultaneously: intake, reconciliation, ops pulling from GPS, time tracking, job-site photos
· Each hands off to the next — humans only see what needs a decision
Target audience: Business Owners, Home Builders, Construction Managers
Login to register